Contact Us

BEFORE REACHING US

Please check our FAQs page and/or Terms Page  in regards to general questions.

If you have a product question, please see if the product description has the information before emailing us.

If you have a question about your receiving your tracking number, please be sure it has been 3-7 days after you've ordered as that is the general processing time.

If our pages are not helping with your problem, please contact us via the email address below. Notice that we generally respond within 12-24 hours of your inquiry. 

  • Marketing Office: 61/163, Tu Dinh, Long Bien, Ha Noi, Viet Nam
  • Support Email: support@newtopdeal.com - Alice Smith
  • Phone Number: ‪(+1) 307-215-7705

If your Return & Refund inquiry is confirmed as applicable by New Top Deal Support Team, please DO NOT send back the exact ordered item(s) before any confirmation from us.

Thanks for stopping by, we are happy to help!

New Top Deal Support Team